At Trendy Trades, your satisfaction matters to us. We carefully inspect and package every order to help ensure it arrives in excellent condition.
Returns & Refunds
We do not accept returns, exchanges, or refunds for reasons such as:
- Change of mind
- Personal preference
- Choosing the wrong product, size, color, or variation
- No longer wanting the item after delivery
Please review all product details, photos, measurements, and available options carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, we’re here to help.
To qualify for an exchange, replacement, or refund:
- Contact us within 48 hours of delivery
- Provide clear photos or videos showing the issue
- The item must be unused and in its original condition
- The original packaging must still be available
Once your request is reviewed and approved, we will arrange an exchange or replacement.
If the same item is unavailable, we may offer a suitable alternative or a refund.
Important Notes
- Claims submitted after 48 hours may not be eligible
- Damage caused after delivery is not covered
- Damage caused by misuse, improper care, accidental damage, modification, or normal wear and tear is not covered
- We reserve the right to decline claims that do not meet the conditions above
Need Help?
For assistance, contact us on WhatsApp at 71 79 45 71. We’ll guide you through the process and ask for any additional information we need.
