Frequently asked questions (FAQ)
What is the return policy?
Returns and refunds are not allowed, as every product is carefully inspected before shipping.
Exceptions: If you receive a wrong or defective item, please contact us on WhatsApp at +961 71794571. To qualify:
- Contact us within 48 hours of delivery
- The product must be unused and in its original condition
- Provide clear photos showing the issue
Once verified, we will offer a replacement or refund.
How do I know the glasses which glasses fit my faceshape?
Finding the right glasses starts with knowing your face shape. For round faces, angular frames add structure; square faces look best with softer, rounded shapes; and oval faces can wear almost any style. To ensure the perfect fit, you can also compare the measurements of our glasses with your existing pair, making it easy to see that our designs are one size fits all.
How much does shipping costs?
Delivery all over Lebanon takes 2–4 business days, including Saturdays, for a flat fee of $4. For any inquiries about your order, contact us on WhatsApp: +961 71794571.
Is prescription available for your glasses?
Prescription lenses or lens replacements can be easily arranged through any licensed optician.
Are these glasses for men or women?
Our glasses are unisex, designed to suit all genders with a versatile style that looks great on everyone.